The results show that the majority of brokers offer quite a good support service and do not lie about such things. Not all brokers are able to provide support via online chat (even when advertised) and not all respond to customer requests sent via the query form. Source Link: https://www.earnforex.com/blog/assessing-the-forex-brokers-customer-support-service/
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Survey of Customer Support Service in Forex Brokers

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The results show that the majority of brokers offer quite a good support service and do not lie about such things. Not all brokers are able to provide support via online chat (even when advertised) and not all respond to customer requests sent via the query form.

Source Link: https://www.earnforex.com/blog/assessing-the-forex-brokers-customer-support-service/